Facilities

The facilities in your room include: -

  • En-suite shower / toilet / wash hand basin.
  • Colour TV
  • Patient Call Telephone. This is not compatible with Telecom lines and you will need to purchase a PIN card from one of the dispensing machines.
  • Mini fridge.
  • Wardrobe and storage units (not lockable).

The shared facilities on the ward are a Lounge / Day Room and a bathroom that is fully equipped for physically disabled persons.  Although some rooms have a small balcony they cannot be accessed for health and safety reasons.

Mealtimes and Catering

The Catering Department provides a full meals service for you. A waitress / waiter will take your order a few hours before the meal is served to you in your room. The waiting staff will provide the details for you.

There are two Restaurants at Cheltenham General. The Blue Spa Café is located at the front of the Hospital in Centre Block. The Glass House Cafe can be found in St Paul's Wing. For more information Click Here.

Additional Information

There are several WRVS shops around the hospital.

Newspapers and magazines can be purchased daily from the trolley which visits the ward between 10.00am – 12noon.

A Dietician, Chiropodist, Dentist and Pharmacist are all available on site and the staff will inform you of these in more detail should you wish.

Occupational Therapy and Physiotherapy will arrange for your family to observe / help with sessions if you wish, particularly prior to discharge.

Social Services

We've got a good team of social workers based in the hospital. If you need any social help please contact a member of staff they will be able to arrange this service.

If any special help is needed for communication (English as a 2nd Language) the staff will arrange an interpreter or your friends / relatives are welcome to help.

Chaplaincy staff visit the Ward, or you may arrange for your own spiritual advisor to visit

Any Questions

If you have any concerns during your stay with us or have any suggestions on how we can improve our service, please do not hesitate to talk to the Ward Manager or any of the staff nurses who are always willing to answer any questions whilst on duty.