We have made some temporary changes to how you can access emergency care during the coronavirus (COVID-19) response.

Last updated: 22 March 2021

Emergency department

The following temporary changes will apply to emergency care in our hospitals:

  • Cheltenham General Hospital (CGH) A&E will become a Minor Injuries and Illness Unit (MIIU), open 7 days a week from 8am to 8pm
  • Gloucestershire Royal Hospital (GRH) will provide a 24 hour A&E including 999 ambulances, GP referrals, children’s emergencies, MIIU and maternity care

These temporary measures are due to end no later than 1 July 2021.

Information about changes to some of our hospital services (easy read)


Find out more information about NHS services in Gloucestershire

Minor Injuries and Illness Units (MIIUs)

You can continue to access the following Minor Injuries and Illness Units (MIIUs):

  • Lydney (8am to 8pm)
  • Stroud (8am to 8pm)
  • Cirencester (8am to 8pm)
  • North Costwolds (8am to 8pm)
  • Tewkesbury (8am to 8pm)
  • The Vale (10am to 6pm) effective from early October 2020

There is also a Minor Injuries Unit and X-Ray department at Tetbury Hospital (open 8.30am to 4pm Monday to Friday) and a Minor Injuries Unit at Winchcombe Medical Centre (open 8.15am to 6.30pm).

MIIU services are currently suspended at:

  • The Dilke, near Cinderford (nearest alternative, Lydney)

Find information about minor injuries and illness units near you.

Children's emergency services

We have made changes to how children and young people should access the Emergency Department (A&E) at Gloucestershire Royal Hospital.  

If you are aged 16 or under or your child needs emergency treatment, you should go to the Children’s Centre entrance in the diagram, below.

Visiting and accompanying patients

You may remain with patients who needs emergency care until they are assessed. If you would rather wait outside the department, please ensure that the patient has your contact details.

Once patients have booked in at reception, one family member or visitor may remain with them until they have had their first assessment with the triage nurse. After this the nurse will ask any additional visitors to leave, unless the patient:

  • has a learning difficulty or disability
  • has dementia, delirium or a cognitive impairment
  • has an acute mental health need
  • needs a carer
  • is pregnant
  • is elderly or frail
  • is vulnerable
  • is under 16 (one parent only)
  • other reasons at the discretion of the senior emergency department team

If you have any concerns or questions, please speak to the nurse in charge of the department. Find out more information about visiting restrictions during coronavirus (COVID-19).