Cheltenham General Hospital

Opening Times

11am - 8pm


Centre Block, Cheltenham General Hospital

GL53 7AN

Kemerton is an 18 bedded male unit consisting of 10 day surgery trolleys and 8 surgical admissions trolleys for patients requiring an inpatient stay in hospital post procedure.

We care for males undergoing a variety of surgical procedures including, vascular surgery, urology and general surgery. Kemerton also has a urology treatment room for outpatient clinics.

The unit is staffed by qualified nurses who are supported by healthcare assistants. Kate Mennie is the Senior Sister, supported by Sister Cathryn Braithwaite. The unit is overseen by a Modern Matron. Student nurses also have placements and care for patients under the guidance of a qualified nurse.

What to expect on your arrival

  • On arrival to Kemerton, please report to reception. The receptionist will take your name and let the nurses know you have arrived. You will be asked to have a seat in the waiting room until the nursing staff are ready to call you through. Patients for the morning lists will arrive on the unit between 7:30-8:00am, patients for the afternoon lists will arrive between 12:00 midday-1pm.
  • Once you have been allocated a trolley, a nurse will come and introduce themselves and prepare you for theatre. This is the person responsible for your care, who you can ask questions of and who will support you through the day. If your nurse goes off shift, they will introduce you to the nurse taking over responsibility for your care. The nurse will also inform you where you are on the theatre list and give you a rough estimate of when you will go to theatre. An exact time cannot be given as procedures vary in length. There are several theatre lists running at the same time but in different theatres so do not be concerned if you see other patients go to theatre before you. An anaesthetist will come and see you before you go to theatre to explain the anaesthetic and how they will care for you during surgery. The surgeon or a member of their team will come and see you explain the procedure and ask you to sign the consent form
  • For day surgery patients you can have a relative or friend stay with you until you go to theatre, then they will have to sit in the waiting area or return later when your surgery is completed. There is not space for more than one person to accompany you. We have single sexed bays, so if your relative or friend is of the opposite sex the curtains will be drawn around the trolley to give privacy to the other patients. No babies or children are allowed in the unit, so please ensure that childcare arrangements have been arranged prior to admission. There are no visiting times for the day patients as they are short stay.
  • For inpatient stay patients you can have a relative or friend stay with you until you go to theatre, we will then give them phone numbers and visiting information for the surgical ward you will be returning to following your surgery.
  • If you have not attended a pre-assessment clinic, the nurse will ask you some questions about your past medical history and take details of your next-of-kin and take details of the person collecting you after surgery. A name band will be put around your wrist so that all staff can identify you. A red allergy band will also be applied if you have any allergies. Any rings and piercings that cannot be removed will be covered by tape. Dentures must also be removed prior to surgery if you are having a general anaesthetic. If you are having a local anaesthetic you may keep your dentures in. You will be given a hospital gown to change in to and shown where to leave your belongings and clothes.

How to contact us

Kemerton Reception: 0300 422 3320

Kemerton surgical admissions: 0300 422 3321

Kemerton day unit: 0300 422 3047

  • The unit is located in Centre Block at the front of the hospital and can be accessed via the Main Pillars entrance on the Sandford Road. The unit is on the first floor and can be reached on the same level as the main entrance. The nearest car park is the main Sandford Road car park.
  • You and your family will be informed of the best time to telephone for news following your surgery.
  • If you have any questions about coming in for surgery. There is a staff nurse on duty Monday to Friday 7.30 to 9pm. If you wish to speak to the unit manager or sister please phone the unit for information.

Food and Drink

  • We do not serve hot food on the day unit. You will be offered hot and cold drinks and biscuits or sandwich when you return to the unit after surgery.
  • If you have any specific dietary requirements (i.e. coeliac) please arrange to bring in your own food as we have a limited selection which is not gluten free and we cannot guarantee a vegetarian selection of sandwiches.
  • For anyone who accompanies you to your appointment, there are two restaurants at Cheltenham General. The Blue Spa Café is located at the front of the hospital in the Centre Block. The Glass House Café can be found in St. Paul's Wing. Read more about food and drink in our hospitals.

Other information and things you can do

  • Only bring medication if you need to take it while you are with us. If you have not been to pre-admission clinic, please bring a list of your medication.
  • If you are staying overnight on a ward, please bring in all your medication and an overnight bag with nightwear, towel and toiletries.
  • Please leave all valuables at home including watches, jewellery, phones and wallets. Facilities are limited for security of these items.
  • You will be sent fasting information in the letter asking you to attend for surgery. If you attend pre-assessment written fasting instructions will be given to you. PLEASE follow this advice. If it is not clear then please phone the ward for advice as failure to fast may lead to a delay or cancellation of your procedure. This includes drinking fluids with milk in, chewing gum or eating sweets.
  • Do bring in comfortable clothes to wear home, a dressing gown and slippers and some magazines or a book to keep you entertained.
  • Ensure you have organised someone to pick you up following surgery, and stay with you overnight. We cannot discharge you home on your own following a general anaesthetic (where you go to sleep) and if these arrangements are not in place you are at risk of having your procedure cancelled.
  • Remove nail varnish, jewellery and make-up prior to admission
  • If English is not your first language, and you may require the services of an interpreter, please let pre-admission clinic or your consultant’s secretary know before your admission, to allow time to arrange.
  • Please note: Smoking is not permitted in any building or within the grounds of any of our sites. Information and support is available to any patients who wish to stop smoking. Nicotine Replacement Therapy is available to help reduce your cravings during your stay.

Free Wifi

Free Wifi is available on all our wards. If you have any difficulty accessing this, please speak to a member of ward staff.

Visiting Kemerton

  • Due to the nature of day surgery and limited space, patients are not in hospital for very long. We therefore do not encourage visitors into the unit. One person can sit with the patient until surgery but they will be asked to leave or sit in the waiting area once the patient goes to theatre.
  • It is advisable for relatives/friends to leave the unit and come back when the patient is ready to be discharged. This gives the patient time to sleep and recover from their anaesthetic. The nurses will telephone the person who is to escort the patient home to arrange transport (if not already agreed).
  • Children are not allowed in the day unit. If you do need to bring your children in when picking up a relative, you may be asked to wait in the waiting room with them so that other patients are not disturbed.

Going home

  • Please be aware that we have different surgeons operating on the same day in different theatres. Patients come to the unit for a variety of procedures and other patients will be having different procedures to you. Therefore please do not worry if you see other patients going to theatre before you, or getting up and going home before you. This is quite normal.
  • Before you can go home, we will ensue you are comfortable and check your dressings. Most patients will also be required to walk out to the toilet and pass urine before discharge. This is entirely normal so do not worry if a nurse asks you to do so. We will then call the person collecting you to pick you up and give them details of where to park.
  • You will be expected to have painkillers at home for after your procedure, such as Paracetamol and Ibuprofen, if you are prescribed stronger painkillers on the day these will be provided by us. They will also give you discharge instructions to follow at home. You will have received a leaflet about your operation when you attended pre-assessment, and the nurse will explain what to expect when you go home. The nurse will be able to answer any questions you have, and give you the details of who to contact if you require further advice or information once home.
  • You may be asked to take a seat in the waiting room once you have been discharged. This is so we can prepare the unit for other patients coming in after you.

Consultant Ward Rounds / When will I see a Doctor?

  • The surgeon, one of their team of doctors, or specialist nurse will come round to see you before surgery. They will explain the procedure to you and ask you to sign a consent form. This is the form you sign to say you are happy to go ahead with the surgery. You may also have an arrow drawn on you to indicate where surgery is to be done. Gynaecological patients will generally see a doctor prior to discharge, other patients will not routinely see a doctor, but will be discharged by the day unit nurses. If the doctor wants to see you again, the nurses will ensure you are given a follow-up appointment in the correct out-patient clinic.
  • An anaesthetist will also see you before you go to theatre to make sure you are fit for your anaesthetic. They will also prescribe pain killers and anti-sickness medication if required.
  • We do understand that coming in to hospital can be a stressful time for both patients and their families. The unit is often busy and we see many patients on the unit in any one day. We believe, as nurses, that it is our role to support patients and their families, to respect their decisions, to keep them informed and act as their advocate while in hospital. If you are unhappy or concerned about any aspect of your care as a patient, or of a relative, please speak to a member of staff who should be able to answer your questions, keep you informed and reassure you.

Medicine Rounds

We do not have medicine rounds on the unit. You will be given pain relief if you require it after surgery. Although some discomfort may be experienced following surgery, our aim is to relieve any pain to a level that is acceptable to you. Please do not be afraid to say if you are in pain, it is our job to make you comfortable and help you recover quickly. Painkillers may also be prescribed for you to take home. It may be useful to purchase some painkillers such as Paracetamol and keep at home prior to your hospital admission.