Supporter promise

Supporter Promise Every donation made will follow our supporter promise
Supporter Promise

Thanks to supporters like you, millions of pounds have been raised to help make hospital life better for you, everyone you love and our passionate NHS staff. Every donation made will follow our Supporter Promise:

  • Your donation will always be used wisely and in a considered way, for improvements that bring real benefits for staff, patients and visitors.
  • We will listen, engage, learn and improve; working in line with our charity values.
  • The real-life impact of your donation will always be shared with you.
  • Our work will follow the Code of Fundraising Practice as set out by the Fundraising Regulator.
  • Your personal data will be secure and communicated in the best way for you. This can be changed at any time by contacting the Charity team.
  • Each year we will share our impact report, Charity commission accounts and annual report

Making hospital life better

Every donation you choose to give helps your local hospitals do more to care for you, everyone you love and our passionate NHS staff.
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