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5 Jan 2026, 5:45 p.m.

If you feel unsure, confused, or are struggling to understand what you are entitled to and how to communicate with your local authority, Access Social Care can help you via a Peer Navigator.

If you help another adult in any of these ways, Access Social Care may be able to help you:

Helping to get out and about
Support to attend appointments, meet with friends and family, or get to community groups.

Helping around the home
Support with washing, getting dressed, getting to and from the toilet safely, or help with cooking, cleaning, shopping, or laundry.

Helping people who care for others
Looking after another adult so the person who normally cares for them can get some time out, or caring for children where their carers have physical or mental health barriers.

Helping people with budgeting
Paperwork or telephone calls.

Peer Navigator National Network
Access Social Care is a legal rights charity supporting people and carers across the country to understand their rights in adult social care support and to achieve fair and equal access to support.

Their Peer Navigators are based within local communities and can offer support online or, where possible, face to face at a community venue or carers group.

The service is FREE.

They can support you to:

  • Contact and communicate with adult social care
  • Understand your rights and entitlements
  • Create letters to send to the local authority
  • Request a social care assessment for the person you care for
  • Request a carer’s assessment for yourself and support you through the process

Contact details