Hearing services (Audiology)

Our team of experienced and highly-skilled hearing professionals will treat you with care and understanding and will pay particular attention to your individual hearing needs.

We are still operating a ‘remote-first’ service and therefore will ask all patients to send their hearing aid(s) for repair in the post, rather than offering a face-to-face service for this part of our services.

If you are not sure if your hearing aid is working and would like to check it, please check the information leaflets and videos below which provide basic hearing aid maintenance.

If you need urgent attention to your hearing aids, please post your hearing aids to:

Gloucester and Cheltenham Hearing Services
Gloucestershire Royal Hospital
Audiology Department
Great Western Road

Hearing aid batteries and tubing

You can order:

  • new or spare tubing
  • new hearing aid batteries

Order hearing aid batteries and tubing here

You can also contact us on 0300 422 6919 or email ghn-tr.hearing.services@nhs.net to do this.

Posting items for repair

If you need to post your hearing aid for a service or repair, please ensure you have paid the correct postage.

How do I get an appointment with a specialist?

If you are worried about your hearing and think you need some expert advice, please speak to your GP and ask them to refer you to an audiologist at one of our specialist clinics.

Hearing Services Contacts

Our main clinics are held in Gloucester and Cheltenham. We also run outreach clinics several times a month at Cirencester, Tewkesbury, North Cotswold (Moreton), Stroud, The Vale (Dursley) and Lydney.

To arrange an appointment, please call our booking team Monday to Friday on 0300 422 6919 between 9am - 4pm or email: ghn-tr.audiology.appts@nhs.net

Gloucestershire Hospitals adult hearing services

Gloucestershire Hospitals adult hearing services tinnitus

Hearing-aid Clinics

GDA (living confidently with deafness and hearing loss) have revised their GDA Hearing aid clinics, this will be weekly and free. Read more information about the clinics here

Hearing aid consumables

If you require hearing aid batteries, flexi tubes, domes, filters, hooks or any other item that you might need for your hearing aid, please email: ghn-tr.hearing.services@nhs.net.

You can collect repaired hearing aids from 8.30am - 4.30pm at GRH and CGH only.

Button batteries (including hearing aids) can be hazardous to:

  • children
  • pets
  • people with dementia
  • people with a learning disability
  • people who lack capacity or rely on others for safety

Find out how to keep your hearing aid button batteries safe.

Hearing aid help

Hearing aid videos

The Best Care For Everyone