Making sure that our patients are safe while in our care is one of our highest priorities.

Safeguarding our patients

Safeguarding means protecting peoples’ health, well-being and human rights, and enabling them to live free from harm, abuse and neglect. It is a key part of providing high-quality health care to the population we serve. Read our leaflet about keeping you safe.

Safeguarding Adults

Our Safeguarding Adults team ensures we provide high quality care to prevent safeguarding concerns and provides an effective response where harm or abuse does occur. Some adults are more vulnerable to abuse, so we work with other agencies such as social services and the Police to promote patient safety and provide advice and support. Find out more about Safeguarding Adults in Gloucestershire

Safeguarding Children

We also have a duty of care to safeguard the welfare of children and young people while they are at our hospitals. We do this by providing our staff with child protection awareness training and ensuring that we can identify, protect and care for those at risk. More about Safeguarding Children in Gloucestershire

Controlling infections

We take infection prevention and control very seriously. It is a fundamental part of the everyday care of patients, and every member of staff within the hospital is committed to upholding a high standard of infection control.

Although the risk of getting an infection while in hospital is low, careful attention to the prevention and control of infections is a high priority for us.

Through a variety of initiatives, we have performed well against targets to reduce the incidence and spread of healthcare associated infections like MRSA and Clostridium difficile.

We have robust plans in place to do this, but you can also help us by:

  • washing your hands with soap and water and/or using the alcohol hand gels when you enter or leave a ward or department
  • telling a member of staff when the alcohol gel dispenser is empty
  • politiely challenging a member of staff if you notice they have not washed their hands or used alcohol gel when they are treating you or another patient
  • staying at home if you have a cold, infection or stomach upset, only visiting if you have been symptom free for 72 hours
  • sitting on a chair at a patient's bedside, not the bed
  • telling a member of staff if you have any concerns about the cleanliness of our wards or departments.

Reducing harm

We're committed to learning from past mistakes to ensure that the quality and safety of our care is always improving. Read more about our commitment to safety.

Safe staffing levels

We publish our monthly staffing figures so that you can be reassured there are always enough staff on our wards to keep you safe. Read about our staffing levels