If you are on a low income or benefits you might be able to reclaim your transport costs to and from the hospital or other NHS premises, through the Healthcare Travel Cost Scheme (HTCS).

There are conditions you must meet to be eligible for a refund under this scheme. For more information see the Department of Health page on travel costs, which includes the leaflet HC11

If you’re eligible and wish to make a claim, you should use the cheapest most appropriate means of transport, which in most cases will be public transport.

There may be valid reasons why you might not be able to use public transport. However, use of taxis should be discussed with the hospital before you travel and a letter from your consultant, GP or dentist confirming eligibility for this mode of transport, must be enclosed with the claim, if not your claim may not be processed.

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