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IT disruption from 22 July

22 Jul 2025, 5:06 p.m.

We are currently experiencing IT disruption, which is affecting some services at our hospitals.

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Update 26 July

The digital incident experienced last week is improving and work continues to ensure all systems are fully operational.

While many digital services have been restored, following an issue with a server in Cheltenham, some remain intermittently affected.

This includes the real-time data for A&E attendances that is usually displayed on the home page of our website, showing the number of patients and wait times.

Our teams are working to restore all systems and minimise any impact on patient care and contingency plans remain in place to support our services.

Update 23 July

We continue to experience disruption to some of our IT systems following the incident yesterday. We can confirm that this disruption has been the result of a server issue and is not a cyber incident.

While some services have been restored, others remain intermittently affected and this is expected to continue throughout the day.

Our teams are working hard to fully restore systems and minimise any impact on patient care. We are prioritising safety and have well-established contingency plans in place to support our services.

We would like to thank our patients, staff and partners for their continued patience and understanding.

22 July 2025

We are currently experiencing IT disruption, which is affecting some services at our hospitals. While we are working hard to minimise the impact, there may be delays or changes to some appointments and procedures today.

If you have an appointment and have not been contacted, please attend as planned. We are very sorry for the inconvenience this may cause and thank you for your patience and understanding.

  • Urgent care need but not life-threatening? If you need urgent medical help but are unsure where to go, use NHS 111 to be assessed and directed to the right care. You can call, go online or use the NHS App.
  • Community Minor Injury & Illness Units can treat you or your child in a calm environment, with free parking available. Patients are seen promptly based on their needs. Open 8am–8pm daily – book via NHS 111. Find their locations here: https://ow.ly/ntYr50V73p9