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Each year, we ask patients and members of the public to highlight the difference that any team, service, ward or individual has made to their care at our hospitals

Johanna Coulson

Macmillan Hub

Johanna Coulson

Johanna Coulson and the Macmillan Hub volunteers provide essential support for patients and families during cancer treatment. One patient highlighted Johanna’s consistent guidance, emotional support and practical assistance with forms and claims, delivered with patience and kindness. Johanna fosters a welcoming environment, mentoring volunteers and coordinating resources to ensure patients’ needs are met. Her personal touch, including reassurance and encouragement, helps patients navigate treatment with confidence.

Johanna’s dedication, compassion and professionalism make a tangible difference in patients’ lives, exemplifying the values celebrated by the Patient’s Choice Award.

Camilla Sweet

Neonatal, Paediatrics

Camilla Sweet

Camilla has provided outstanding care for families navigating complex neonatal situations, including premature discharge home on oxygen. She combines clinical expertise with empathy, guiding parents with reassurance, personalised advice, and hands-on support. Her calm presence and attention to detail help families feel confident and supported.

Camilla also mentors colleagues, promoting patient- and family-centred care throughout the team. Her dedication, compassion, and professionalism have left a lasting impact on patients, families, and the wider paediatric service.

Dr Sean Brown

Oncology

Dr Sean Brown

Dr Brown is recognised for exceptional compassion, patience and bedside manner. Supporting a patient and their family through a lung cancer diagnosis, he provided clear explanations, personalised guidance, and reassurance. He listens carefully, addresses fears, and helps patients make informed decisions. His calm, empathetic presence creates trust and reduces stress, making a challenging journey more manageable. Dr Brown’s approach extends beyond clinical care, modelling compassionate communication for colleagues and prioritising patient wellbeing. His dedication to seeing patients as individuals and supporting them holistically exemplifies the values celebrated by the Patient’s Choice Award.

Bincy Biju

Ward 6B

Bincy Biju

Bincy has profoundly impacted patients with her compassion, calmness, and dedication. One patient described how her support during a two-month admission for a severe eating disorder saved their life. She provides reassurance, guidance and humanity during moments of vulnerability, helping patients feel safe, heard, and valued. Her leadership is evident across the ward, where staff respect her calm authority and professionalism.

Beyond immediate care, Bincy inspires growth and hope, shaping patients’ futures and encouraging them to pursue new opportunities. Her unwavering commitment, empathy and skill make her an outstanding nurse.