Renal Assessment & Procedure Unit (RAPU)
The medical team in the RAPU will ensure that you are assessed, investigated, diagnosed and treated on the same day. This will allow you to return home without the need for hospital admission. In some cases, you may be asked to return for a followup appointment at RAPU or with your consultant in clinic.
Where to find us
Renal Assessment & Procedure Unit (RAPU)
Ward 7b (7th Floor), Tower Block, Gloucestershire Royal Hospital, Great Western Road Gloucester GL1 3NN
We are open:
Monday to Friday (excluding bank holidays) 8:00am to 4:00pm
Arrival and length of stay
RAPU is not a walk-in service. You will have been given a specific arrival time - this helps us to manage the flow of patients in the unit efficiently.
On arrival at the unit, please let a staff member know you are here so we can inform the medical team looking after you.
Although we try to see everyone promptly, patients may not always be seen in the order of arrival due to varying clinical needs.
If you require tests or investigations, you may be asked to return later the same day for your results.
Refreshments
We offer limited hot and cold drink facilities, provided you are not required to fast (not have anything to eat or drink) before your treatment.
For more refreshment options, the hospital has:
- Shops
- A canteen
- Vending machines
These provide a variety of meals, snacks, and drinks. If you wish to leave the unit at any point during your stay, please let a member of staff know.
Feedback
We strive to make your experience in the RAPU as smooth as possible.
If you have any concerns during your visit, please speak to the nurse looking after you.
For further feedback or to raise a concern, contact the:
Patient Advice and Liaison Service (PALS)
Tel: 0800 019 3282
Monday to Friday, 9:00am to 4:00pm
Your feedback is important and will help us to improve our service. Thank you.
Contact information
If you have any queries or concerns after you leave the unit, please contact us on the following number:
RAPU
Gloucestershire Royal Hospital
Tel: 0300 422 6761
Monday to Friday, 8:00am to 4.00pm
If you have any concerns outside of these hours, please contact:
NHS 111
Tel: 111