Under the Data Protection Act 2018 you are also entitled to access your clinical records or any other personal information held about you.

Your Health Records

Your health records contain information about your healthcare. They are made by doctors, nurses or other health professionals and can include:

  • details about you, for example your date of birth, address, next of kin, gender, language, ethnicity, any disabilities you have
  • hand-written clinical notes
  • letters to and from other health professionals
  • laboratory reports
  • Imaging – such as copy x-rays and scans. These will be provided using a system called IEP for Anyone. Please read the information contained within our forms in this respect.
  • printouts from monitoring equipment
  • photographs

You also have rights to request rectification or erasure of your personal data in some cases, or to object to the use of your personal data.

To find out more about these rights and how to exercise them please see the 'What are my rights?' section of the Trust's Privacy Notice.

Forms

Note

Please note that failure to complete all 3 Sections of the IEP with Anyone Form may result in delays with your request.

How do I request copies of my health records?

Under the Data Protection Act 2018 you are also entitled to access your clinical records or any other personal information held about you.

Please note that under the DPA 2018 no charges are currently payable.

Please note that if you are applying for copy records under the “Access to Health Records Act 1990” there is no charge.

The Trust has 1 calendar month in which to process your application.

If you do not receive an acknowledgement letter/email following submission of your request please contact us on 0300 422 3160/5747. Please allow 5 working days, as if posted they will be sent 2nd Class.

For advice on how to do this please contact:

Access to Health Records Office
Gloucestershire Hospitals NHS Foundation Trust
Gloucestershire Royal Hospital
Great Western Road
Gloucester
GL1 3NN

Please call 0300 422 5747 or 0300 422 5746 or email us

If you have received a letter from us which includes a reference, the initials in the reference will relate to your case handler and you can call them directly:

FC - Fiona: 0300 422 5746

LH - Laurie: 0300 422 5749

SP - Sian: 0300 422 5798

CT - Chelsea: 0300 422 5799

Supervisor Dawn Clark: 0300 422 3160 (Monday, Tuesdays and Thursdays) or 0300 422 5747 (Wednesdays only)

BEST CARE FOR EVERYONE