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If you have any further questions, please ask a member of the medical or nursing staff or contact us at the phone number below.

This trip helped us to better understand some of the complexities facing those wanting to improve ENT services in Zambia.

If this is not possible, please let us know straight away and we will try to make alternative arrangements for your admission.

To help with this, we may ask you/your family member to try and write things down or use gestures to let us know what you want.

Let us know if you think this would be of benefit.

An ERCP has been arranged to either help us find out the cause or for the management of your symptoms.

Urinary catheter - a narrow tube may be put into your bladder to allow us to monitor your urine output.

People often come to us with conditions that cause pain, stiffness, weakness, pins and needles or other symptoms.

It allows us to voluntarily put off (for a short time) the passing of urine or faeces until an appropriate time and place are found.

The examination allows us to scan the heart and produce moving pictures of the heart as it beats as well as showing the blood flow through the heart valves

Cognitive Behavioural Therapy (CBT) When upsetting symptoms go on for a long time, our minds can stop us thinking about pleasant things and focus on negative

Evidence tells us that while treatment reduces the risks of forming kidney stones, it does not stop it completely - so the chances of having another kidney

Every X-ray gives us a small additional dose of radiation. A skeletal survey is equivalent to a few months of background radiation.

Yet anyone can find themselves unexpectedly in this position – more than three in five of us will at some point find ourselves in such a role.

When getting in touch let us know the best way to contact you.

Therefore, please contact us if you wish to reschedule.

Please help us to provide this efficient service (that patients seem to like) by including this information whenever possible.

If you are unable to attend your appointment, we would be grateful if you could contact us as soon as possible.

You have been advised to have a trans-nasal endoscopy to help us to investigate the cause of your symptoms.

Tell Us Once’ service