Rheumatology Advisory Service

Who can use the Advisory Service?

Any patient who is already under the care of the Rheumatology Team at Gloucestershire Hospitals NHS Foundation Trust can use the advice line.

Please note that we are unable to discuss a patient’s treatment with relatives, unless the patient has given us permission to do so in advance.

When to use the Advisory Service

• If you have questions about your Rheumatological condition.
• If you have a question about your Rheumatology medication, including side effects.
• If you have a flare which has not improved after following the advice in leaflet GHPI1549 Managing a flare.
• To report your progress if requested by your Rheumatologist or Specialist Nurse.

What personal information will I need to provide

• Your full name and date of birth
• MRN hospital number (you will find this on your appointment letter)

Questions you may be asked

• What is your current problem?
• When did the problem start?
• What self-help measures have you used to help with the problem?
• What medications are you currently taking?
• Do you have any other illness at present?
• What are your symptoms?
• Have you seen your GP about the current problem?

Contact information

Rheumatology Advisory Service

Tel: 0300 422 6412

Monday to Friday, 10:00am to 1:45pm (not open on bank holidays).

Please note: The telephone line being open is subject to a member of the specialist nursing team being available.

Email: ghn-tr.rheumadvice@nhs.net

Please note: We will try to respond within 72 hours of receiving your email.

For prescription queries relating to Biologic Therapy medication:

Email: ghn-tr.rheumybloodsandbiologics@nhs.net

The demand for the Rheumatology Advisory Service remains consistently high. We apologise if there is a delay in answering your query.

Appointment queries

These should be directed to the Rheumatology Bookings Team:

Tel: 0300 422 5987