Find out more about the live waiting times on our home page.

If you need medical advice or treatment but you're not sure whether you need to go to a GP, Minor Injuries Unit or A&E? Visit ASAP Glos for guidance.

What our live waiting times mean

The 'average time to be seen by a doctor or nurse' is based on the average time for patients to be seen in the last hour and reflects the wait to first full assessment and treatment. We have a standard to ensure 95% of patients are triaged (assessed and prioritised according to clinical need) by a clinical professional within 15 minutes of arrival in the department.

Taking children to A&E

If your child (age 16 or under) is unwell and needs urgent care, our specialist children's services are based at Gloucestershire Royal Hospital.

Coming to A&E by ambulance

All ambulances will take your child to A&E at Gloucestershire Royal Hospital.

Bringing your child to A&E yourself

Please be aware that there are no specialist children's services at Cheltenham General Hospital, except between 8am - 8pm when children with minor illness and injury only can be seen.