Cheltenham General Hospital


Visiting times are: 3pm – 4.30pm and 6pm – 8pm

Two visitors per bed at any one time, please. This is necessary not only because patients may be overtired by more, but space is limited and overcrowding poses a health and safety hazard.

We have a quiet time between 1pm and 3pm so that patients may rest.

Contact us

You and your family will be informed of the best time to telephone for news.

Telephone numbers: 0300 422 2512

Or Telephone Switchboard on 0300 422 2222 and ask for Prescott Ward.

We ask that one person be nominated to ring for news and then relay the information to other friends and family. You can also bring your own phone with you.

Free Wifi

Free Wifi is available on all our wards. If you have any difficulty accessing this, please speak to a member of the ward staff.

Mealtimes and catering

You will be given a menu card every day to choose your meals for the next day.

  • Early Morning Tea: 6.45am - 7am
  • Breakfast: 7.45 am - 8.30am
  • Lunch: Starts at 1pm
  • Supper: Starts 6pm
  • Beverages: Mid morning / mid afternoon / late evening

The catering team is an integral part of the meal delivery service at Cheltenham General Hospital. The staff are visible on the ward throughout most of the day, serving food, washing up and cleaning in the ward pantry as well as delivering stock. The catering staff are easy to recognise by their uniform; royal blue polo shirts, navy blue baseball caps and trousers.

Read more about Food and Drink in our hospitals

Any questions

If you have any concerns during your stay with us or have any suggestions on how we can improve our service, please do not hesitate to talk to the Ward Manager or any of the staff nurses who are always willing to answer any questions whilst on duty.