Tivoli ward

Find out more about what to expect from your colorectal surgery and urology.

Mealtimes

• Breakfast: 8am
• Lunch: 1pm
• Dinner: 6pm

All meals are served from a hot trolley, apart from breakfast, and drinks are available throughout the day. Find out more about food and drink at our hospitals.

Going home

When you arrive on the ward, your nurse will tell you how long we expect your stay in the hospital to be.

You should make plans and preparations for your discharge, including how you will manage once you return home. We are unfortunately unable to provide hospital transport to take you home.

Discharge planning starts as soon as you are admitted to the ward, as we like to know your social circumstances and give you a proposed date for discharge. A more definite date is usually given 24 hours before your discharge when the team looking after you will ensure you’re fit and ready to go home.

If you have any other questions, please speak to the nursing staff on the ward.

Find out more about your stay with us

Contact

Other contact numbers: 0300 422 3571

Ward Pledge

1. Your care will be evidenced based provided by registered nurses who will take pride in their profession and the uniform we wear: we will adhere to our professional standards, supported by our skilled health care support workers.
2. We will treat you as we would want our family to be treated: with kindness and compassion to protect your privacy and dignity.
3. We will communicate openly and honestly with you, advocate for you and be your voice when you don’t have one. There will be no decision about you without you or your family.
4. We will deliver high quality holistic care, focusing on your individual care needs. We will support you to be as independent as possible and treat you with kindness and respect. We will strive to maintain your privacy and dignity and respect your cultural values.
5. We will take pride in maintaining a clean, safe, clutter free environment which is welcoming to you, your visitors and our colleagues.
6. We are committed to regularly assessing your nutritional needs, protect your meal times and support your cultural and dietary needs. We will address nutrition concerns promptly and provide assistance where required in a suitable prepared space.
7. We will promote an open and honest culture. Listening and responding to your feedback and concerns promptly. We will use these as opportunities for learning and improvements in your care.