Ward 3A

How to contact the ward

Telephone number: - 0300 422 5005

Please note: Smoking is not permitted in any building or within the grounds of any of our sites. Information and support is available to any patients who wish to stop smoking. Nicotine Replacement Therapy is available to help reduce your cravings during your stay.

Free Wifi

Free Wifi is available on all our wards. If you have any difficulty accessing this, please speak to a member of ward staff.

Mealtimes and catering

You will be given a choice from a daily menu for all our freshly prepared meals. Ward staff will advise you of the meal times, which may vary slightly from ward to ward.

Beverages: Served throughout the day.

There are a variety of shops and restaurants in our hospitals. Read more about food and drink.

Going home

When you arrive on the ward your nurse will advise you approximately how long your stay in hospital will be. We hope you have already made some plans and preparations for your discharge and how you will manage when returning home.

Discharge planning starts as soon as you are admitted as we like to know your social circumstances and give you a proposed date for discharge. A more definite date is normally given 24 hours before your discharge. For your discharge to go ahead, the team looking after you will ensure that you are fit and ready.

Ward Pledge

1. Your care will be evidenced based provided by registered nurses who will take pride in their profession and the uniform we wear: we will adhere to our professional standards, supported by our skilled health care support workers.
2. We will treat you as we would want our family to be treated: with kindness and compassion to protect your privacy and dignity.
3. We will communicate openly and honestly with you, advocate for you and be your voice when you don’t have one. There will be no decision about you without you or your family.
4. We will deliver high quality holistic care, focusing on your individual care needs. We will support you to be as independent as possible and treat you with kindness and respect. We will strive to maintain your privacy and dignity and respect your cultural values.
5. We will take pride in maintaining a clean, safe, clutter free environment which is welcoming to you, your visitors and our colleagues.
6. We are committed to regularly assessing your nutritional needs, protect your meal times and support your cultural and dietary needs. We will address nutrition concerns promptly and provide assistance where required in a suitable prepared space.
7. We will promote an open and honest culture. Listening and responding to your feedback and concerns promptly. We will use these as opportunities for learning and improvements in your care.