Skip to page content

Hospital

Cheltenham General Hospital

Contact

2nd Floor, St. Paul’s Wing, GL53 7AN

Snowshill and Bibury Ward specialises in treating patients having planned orthopaedic surgery at Cheltenham General Hospital.

  • Snowshill is our Orthopaedic Admissions and post-operative day case ward and is open Monday-Friday 7am - 9pm and Saturday 7:15am - 3:15pm
  • Bibury is our Orthopaedic Inpatient ward

Our is aim to provide all patients with high-quality care from staff experienced in orthopaedics. Most patients are admitted to our ward after they have had planned surgery.

What to expect

Snowshill

We will send you pre-admission guidelines to prepare for your surgery, which you should follow before the day of your admission.

What to expect

When you arrive at Snowshill, you will:

  • speak to a consultant or doctor
  • speak to anaesthetist, who will explain the anaesthetic and how they care for you during your surgery
  • meet a member of the surgical team, who will explain your procedure and ask you to sign a consent form

You may go to Bibury ward after your surgery if you need to stay in the hospital overnight.

Bibury

You will come onto this ward after you have had your operation unless you were admitted the previous evening.

You should expect to stay on the ward until you are medically fit, and the therapy team are happy with your walking, transfers, stairs and post-operative exercises. For many patients, this will be on the day of surgery or the following day. You will not be discharged until the therapy staff have assessed that you are safe to manage at home.

Getting up and about as soon as possible is an important part of rehabilitation, and patients are encouraged to wear their own day clothes as much as possible.

Mealtimes

  • Breakfast: 8am
  • Lunch: midday
  • Dinner: 6pm

All meals are served from a hot trolley, apart from breakfast, and drinks are available throughout the day. Find out more about food and drink at our hospitals.

Going home

When you arrive on the ward, your nurse will tell you how long we expect your stay in the hospital to be.

You should make plans and preparations for your discharge, including how you will manage once you return home. We are unfortunately unable to provide hospital transport to take you home.

Before you are discharged from the hospital, you may receive:

  • an outpatient appointment
  • a practice nurse appointment
  • medication and support from the physiotherapist and occupational therapist

If you have any other questions, please speak to the nursing staff on the ward.

Find out more about your stay with us

Other contact details: 0300 422 4108

Ward Pledge

  1. Your care will be evidenced-based, provided by registered nurses who will take pride in their profession and the uniform we wear: we will adhere to our professional standards, supported by our skilled health care support workers.
  2. We will treat you as we would want our family to be treated: with kindness and compassion to protect your privacy and dignity.
  3. We will communicate openly and honestly with you, advocate for you and be your voice when you don’t have one. There will be no decision about you without you or your family.
  4. We will deliver high quality holistic care, focusing on your individual care needs. We will support you to be as independent as possible and treat you with kindness and respect. We will strive to maintain your privacy and dignity and respect your cultural values.
  5. We will take pride in maintaining a clean, safe, clutter free environment which is welcoming to you, your visitors and our colleagues.
  6. We are committed to regularly assessing your nutritional needs, protect your meal times and support your cultural and dietary needs. We will address nutrition concerns promptly and provide assistance where required in a suitable prepared space.
  7. We will promote an open and honest culture. Listening and responding to your feedback and concerns promptly. We will use these as opportunities for learning and improvements in your care.
Ward Pledge Snowshill and Bibury