Cheltenham General Hospital

Visiting Times

11am - 8pm


0300 422 4002

Eyford is a day unit specialising in the care of patients undergoing ophthalmic (eye) surgery. Most patients will be cared for and discharged the same day.

What to expect when you are admitted to our ward

When you arrive on the ward you will be shown to a bay. Your details will be checked as well as blood pressure and pulse. You may also have a vision check. Most likely drops will be instilled into your eye in preparation for your operation. Following care will depend on the reason for your admission.

Please be aware that the Trust is now a smoke free NHS. Smoking is not permitted in any building or within the grounds of any of our sites. Information and support is available to any patients who wish to stop smoking. Nicotine Replacement Therapy is available to help reduce your cravings during your stay.

Mealtimes and catering

There are no set meal times due to the nature of our ward. All patients are offered refreshments on their return from the theatre. Coffee/Tea/cold drinks biscuits or sandwiches in the afternoon.

There are two restaurants at Cheltenham General. The Blue Spa Café is located at the front of the hospital in the Centre Block. The Glass House Café can be found in St. Paul's Wing. Read more about food and drink in our hospitals.

There are several RVS shops around the hospital.

Newspapers and magazines can be purchased daily from the RVS shop in St Lukes Wing.

Contact us

You and your family will be informed of the best time to telephone.

Telephone numbers: 0300 422 4002

Or Telephone Switchboard on 0300 422 2222 and ask for Eyford Ward.

We ask that one person be nominated to ring for news and then relays the information to other friends and family.

Free Wifi

Free Wifi is available on all our wards. If you have any difficulty accessing this, please speak to a member of ward staff.

Any questions

If you have any concerns during your stay with us or have any suggestions on how we can improve our service, please do not hesitate to talk to the Ward Manager, Modern Matron or any of the staff nurses who are always willing to answer any questions whilst on duty.

Social services

We've got a good team of social workers based in the hospital. If you need any social help please contact a member of staff they will be able to arrange this service.

If any special help is needed for communication (English as a 2nd Language) the staff will arrange an interpreter or your friends / relatives are welcome to help.