Woodmancote Ward
Patients come to Woodmancote ward for specialist care following a stroke. This part of our stroke unit focuses on the rehabilitation phase of stroke care and HASU at Gloucestershire Royal Hospital specialises in the acute phase.
There is a quiet period between 1:30pm and 3:00pm daily.
This is a rest period for our patients, and we request that no one visit during this time unless approved by the Nurse In Charge.
Patients who have had strokes are treated by a multidisciplinary team which specialises in stroke care. The core team consists of:
- doctors
- nurses
- physiotherapists
- occupational therapists
- speech and language therapists
- dietitians
- therapy assistants
- psychologists
- social workers
Research has shown that stroke patients treated on a stroke unit do better than those treated on normal medical wards. Patients who are treated on a specialist stroke unit are more likely to:
- survive the stroke
- have fewer disabilities
- be able to live independently
How to contact the ward
You and your family will be informed of the best time to telephone.
Telephone numbers: 0300 422 4475 until 3.30pm at weekends: 0300 422 4476, or call our main switchboard on 0300 422 2222 and ask to be put through to the ward.
It would be helpful if one member of your family telephones and relays the information to the rest of your family and friends.
Please note: Smoking is not permitted in any building or within the grounds of any of our sites. Information and support is available to any patients who wish to stop smoking. Nicotine Replacement Therapy is available to help reduce your cravings during your stay.
Free Wifi
Free Wifi is available on all our wards. If you have any difficulty accessing this, please speak to a member of ward staff.
Mealtimes and catering
With the exception of breakfast all meals are served from a hot trolley. You will be given a choice from a daily menu for all meals.
- Breakfast: 8am
- Lunch: 1pm
- Supper: 6pm
Beverages: Served throughout the day.
The catering staff are an integral part of the meal delivery service at Cheltenham General Hospital. The staff are visible on the ward throughout most of the day, serving food, washing up and cleaning in the ward pantry as well as delivering stock. The catering staff are easily recognised by their uniform; royal blue polo shirts, navy blue baseball caps and trousers.
There are two restaurants at Cheltenham General. The Blue Spa Café is located at the front of the hospital in the Centre Block. The Glass House Café can be found in St. Paul's Wing. Read more about food and drink in our hospitals
Ward Pledge
- Your care will be evidenced based provided by registered nurses who will take pride in their profession and the uniform we wear: we will adhere to our professional standards, supported by our skilled health care support workers.
- We will treat you as we would want our family to be treated: with kindness and compassion to protect your privacy and dignity.
- We will communicate openly and honestly with you, advocate for you and be your voice when you don’t have one. There will be no decision about you without you or your family.
- We will deliver high quality holistic care, focusing on your individual care needs. We will support you to be as independent as possible and treat you with kindness and respect. We will strive to maintain your privacy and dignity and respect your cultural values.
- We will take pride in maintaining a clean, safe, clutter free environment which is welcoming to you, your visitors and our colleagues.
- We are committed to regularly assessing your nutritional needs, protect your meal times and support your cultural and dietary needs. We will address nutrition concerns promptly and provide assistance where required in a suitable prepared space.
- We will promote an open and honest culture. Listening and responding to your feedback and concerns promptly. We will use these as opportunities for learning and improvements in your care.
